HOA - It's A True Story Podcast
The "HOA - It's A True Story" podcast was created as an educational platform to spread knowledge and insights about the HOA and multifamily industries. It is presented by the team at G.B. Group Construction, who draw on their 35 years of experience in multifamily housing to share trending information. The podcast features guests who are industry experts, providing valuable perspectives on this specialized field, along with a few entertaining stories.
HOA - It's A True Story Podcast
EPISODE #183: Navigating HOA Collections & Payment Plans
Host Regan Brown and Bill Mann, President of The GB Group Construction & Painting, sit down with Reale Edgerton, an Account Executive at Axela Technologies, to discuss the critical role of collections in HOAs. They explore the importance of having a solid collection policy and the benefits of offering payment plans to homeowners who fall behind on dues.
Chapters
00:00 Introduction and Background
03:18 The First Steps for Managers
06:23 Setting Up Payment Plans
08:15 Addressing Special Assessments
11:50 Legal Considerations and Involving Attorneys
13:57 Penalties and Consequences
15:59 Ensuring Fairness and Avoiding Bias
18:19 Reviewing and Working with Attorneys
20:55 The Impact of Delinquencies on Loans
25:07 The Ripple Effect of Delinquencies
27:07 Assistance Programs and Grants
30:41 Conclusion and Contact Information
